1. Data controller
The data controller for personal information processed in connection with your use of ferway.pl is Ferway sp. z o.o., ul. Batorego 73, 05-070 Sulejówek, Poland.
For questions about privacy or personal information, contact us:
- Email: contact@ferway.pl
- Phone: +48 669 547 880
2. Information we may process
The information we process depends on how you use the website. It may include:
- information you provide in the contact form, such as your name, company, email address, phone number, selected service, and message;
- information you share by email or phone;
- information related to a contract and billing if we work together;
- technical information recorded by the server, such as your IP address, browser and device details, request time, and technical errors.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to an inquiry and preparing a proposal | GDPR Article 6(1)(b), steps taken at your request before entering into a contract; otherwise Article 6(1)(f), our legitimate interest in business communications |
| Performing a contract and managing our work together | GDPR Article 6(1)(b) |
| Billing, accounting, and tax obligations | GDPR Article 6(1)(c), legal obligation |
| Measuring Google Ads campaign performance | GDPR Article 6(1)(a), your consent |
| Website security, troubleshooting, and abuse prevention | GDPR Article 6(1)(f), our legitimate interest |
| Establishing, pursuing, or defending legal claims | GDPR Article 6(1)(f), our legitimate interest |
If we introduce activities that require separate consent, such as a newsletter or certain marketing activities, we will process your information under GDPR Article 6(1)(a) only after obtaining that consent.
4. Data recipients
We may share information with service providers that help us run our business, but only as needed for the relevant purpose. These may include:
- hosting, email, and IT providers;
- providers of systems and tools used to deliver projects;
- Google Ireland Limited, only if you consent to Google Ads performance measurement;
- accountants and legal or tax advisors when needed;
- payment processors and other technical partners when a service requires them.
We do not sell personal information.
5. How long we keep data
We keep information only for as long as needed for the purpose for which it was collected:
- inquiries and correspondence, for as long as needed to respond and then as needed to document the interaction or protect against legal claims;
- contract information, for the duration of the contract and any applicable claim limitation period;
- accounting and tax records, for the period required by law;
- technical logs, for the period set by our hosting configuration and website security needs.
6. Your rights
As provided under the GDPR, you have the right to:
- access your information and obtain a copy;
- correct your information;
- erase your information;
- restrict processing;
- receive your information in a portable format when processing is automated and based on a contract or consent;
- object to processing based on legitimate interests; and
- withdraw consent at any time when processing is based on consent.
You may also file a complaint with the President of the Polish Personal Data Protection Office (UODO) if you believe your information is being processed unlawfully.
8. Transfers outside the European Economic Area
Because we use Google services, information covered by your consent to measurement may be processed outside the European Economic Area. Google uses safeguards provided under the GDPR, including appropriate transfer mechanisms. See Google’s privacy documentation for details.
For other services, we limit transfers outside the EEA. If a transfer occurs, we use mechanisms required by the GDPR.
9. Automated decisions and profiling
We do not make decisions about website users based solely on automated processing that produce legal effects or similarly significant effects.
10. Security
We use appropriate organizational and technical measures to protect information from unauthorized access, loss, alteration, or disclosure. Access is limited to people and providers who need it to perform specific tasks.
11. Changes to this Privacy Policy
We may update this policy when the website, the tools we use, or applicable law changes. The current version is available at ferway.pl/en/privacy-policy/.